Our promise

Perfect Fit Guarantee

Our skis fit. Period.
Every ORIGINAL+ CUSTOM ski is built just for you – tailored to your body, your skiing style, and your preferences.
And with our Perfect Fit Guarantee, we promise:
You'll get the ski that truly fits you.

Not completely satisfied?

How our Perfect Fit process works:

  1. You get in touch with us.
  2. We talk about your skiing style and gather your feedback.
  3. We adjust your ski – or build you a new one at no extra cost.

Because custom means more than just made-to-measure. It means the perfect feel on your turns.

Should anything not be perfect

we’re here to fix it

The details

  • You have 30 days from delivery to test your ski.
  • Testing is encouraged! Ride it thoroughly – that’s what it’s made for.
  • If you're not satisfied, just contact us at: service@oplus.at
  • We’ll arrange a personal consultation and make sure your next ski is the perfect fit.
  • If needed, we’ll send you a return label. Please note: We can’t accept returns without prior contact. And return costs need to be covered by you.
  • Return address:
    O+ GmbH, c/o ORIGINAL+
    Handelszentrum 16 / BT2 / EG
    5101 Bergheim, Austria

Important to know:

  • The guarantee only applies to skis in their original, unmodified condition – meaning not tuned or altered.
  • Please return the skis in their original packaging, including all supplied parts and tools.
  • The guarantee does not apply to O+ NOW or RENEW skis – these are excluded from exchange.
  • Please keep your proof of purchase – we’ll need it for the return.
  • The Perfect Fit Guarantee is a voluntary service provided by ORIGINAL+ and complements your refund policy.
Order your CUSTOM ski now

Risk
Free